09-09-2010 05:50 AM
I tried to install 2acn31ww. It did not work. System will not boot up. No error messages. Nothing on screen. No beeps or any other noise.
Is it recoverable or have I really killed the machine?
Solved! Go to Solution.
05-06-2011 04:45 AM
We recently received two faulty Ideapad S10-3, where the internal 3G modem did not work. One of our customers, who was going on business travel the same day, was promised a minilaptop with 3G functionality installed ready. As we did not have any replacement units incoming before the next day, we first tried a complete clean reinstall, checked all BIOS-settings and tried different SIM-cards. As a last effort, we decided to update the BIOS.
Big mistake. Half way through the BIOS-update, the computer shuts down abruptly. There was no indication of a power outlet, as we had several other laptops installing on the same cord. We can not see how we can have downloaded the wrong BIOS update, as it was a straight link from entering the laptops serial number. We also went back and checked this afterwards.
Our Lenovo support representative tells us that this is a user fault and not covered by the warranty. However, from reading similar posts on these forums, it seems that there are several cases where this has in fact been covered by warranty.
Are there different policies on this from country to country?
06-22-2011 12:15 PM
so i contacted lenovo / " answering service on a calling cicuit in mumbai india" and was sent instructions on sending it in... though my waranty covers repair of what lenovo's bios update did..... will they also flash the bios with the update? initially i was flashing the bios with the update to go ahead and install more RAM wich most likeley voids the waranty, so i would like to know if the service tech's in texas are going to update my bios so i can install the new ram.
06-22-2011 12:18 PM
as long as you didnt open the netbook or take it apart in any way, and the BIOS update was downloaded from the lenovo site it should be covered.... i am sending mine in today for bios flash failure.
06-23-2011 05:09 AM