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lenny1
What's DOS?
Posts: 2
Registered: ‎02-05-2016
Location: Canada
Views: 1,363
Message 1 of 6

s400 bluetooth

Hi, 

 

Just wondering if anyone has had any luck installing a bluetooth driver for the s400 with Windows 10. I tried, but I keep receiving the following message:

Your app doesn't work with Windows 10

 

The app you're trying to use was blocked from opening because it might damage your PC or result in loss of data. This is because some apps that worked with a previous version of Windows might not work in the same way with Windows 10.

Go to the support website for the app developer, and check if a new or updated version of this app is available for Windows 10.

 

I think that this is because only the Windows 8 is available. 

 

I would appreciate any and all assistance!

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 1,330
Message 2 of 6

Re: s400 bluetooth

Hi Lenny,

 

Welcome to Lenovo Forums.

 

For S400, currently there are no updates released for windows 10 yet. Hence you can downgrade to windows 8.1 to access all features. However you can download & instal the Bluetooth driver for win 8.1 here.

 

Hope this helps.

 

Regards,

Shashi Kumar

 

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Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 1,319
Message 3 of 6

Re: s400 bluetooth

Hi Lenny,

 

Welcome to Lenovo Forums.

Let us know if you are still facing any issue? We would help you in resovling the issue.

 

 

Regards,

Shashi Kumar

 

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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

lenny1
What's DOS?
Posts: 2
Registered: ‎02-05-2016
Location: Canada
Views: 1,314
Message 4 of 6

Re: s400 bluetooth

Hi Shashi,

 

Unfortunately, this issue is still not resolved. I would appreciate any help in figuring it out.

 

Thanks,

 

Alanna

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 1,304
Message 5 of 6

Re: s400 bluetooth

Hi Alanna,

 

Welcome to Lenovo Forums.

 

We are sorry to hear that your issue has not yet been fixed.

 

Please go through this Link for better understanding of windows 10 compatibility & issues

Here are some possible troubleshooting steps that may help.

 

  1. Uninstall/reinstall the Bluetooth driver from Device Manager.
    2. Once uninstalled from Device Manager just reboot your PC and it will reinstall the driver automatically.
    3. After the reboot try pairing your device again.


If that doesn't work please do try these guide from Microsoft
http://windows.microsoft.com/en-ph/windows-10/getstarted-connect-to-bluetooth-devices

 

Let us know if it helps.

           

Regards,

Shashi Kumar

 

------------------------------------------------------------------------------------------------------------------------------------

Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

LolaChosen
What's DOS?
Posts: 1
Registered: ‎07-26-2018
Location: US
Views: 616
Message 6 of 6

Re: s400 bluetooth

So it it my understanding that you basically have no plans to write an updated driver for this laptop's BlueTooth Device and yet you want people to continue buying your products? I had no choice but to do a fresh install of Windows 10 to my S400 ThinkPad this week because the recovery partition became corrupted and wouldn't repair my version of Windows when it died and now I have no BlueTooth!

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