01-03-2018 07:24 AM
Your best option would be to visit a local computer repair shop and have them assess the problem and give you an estimate for repair.
03-13-2019 04:24 PM
OMG! same exact problem
i bought mine at best buy too i went trough the runaround .
i still have not fix the problem .
please let me know how or if you end up fixing the problem.
03-15-2019 02:24 PM
Hi! Sorry ...I was never able to fix this. I ran out of warranty time because, well, all of the BS involved in this. I have not decided yet whether to boycott Best Buy, Lenovo or both. Well, I am definitely never buying anything from Best Buy again. Lenovo, though ...undecided.