06-27-2018 10:14 AM
I am trying to configure Xclarity Admiistrator to for forward events to email.
The Generate test always indicates successful but yet nothing comes through. I am unable to see any logs of information that an attempt was actually completed.
I am able to use Network Access --> test connection, to verify that connection is successful.
nmap test using <host>.fqdn and port 25, nmap reports host is up and port 25 is open. However, none of my event forwarding - generate test attempts produces email.
I've verified that I can send email from hosts in my cluster to the target server.
06-28-2018 03:49 AM
I would open a formal support ticket for that. If you don't have a support contract, perhaps looking through the LXCA.log file in the "All Service Data" log archive might point you in a direction to understand why the emails are not being sent. The Support team would review those logs if you opened a ticket.