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Former Employee
Posts: 5
Registered: ‎12-10-2015
Location: US
Views: 551
Message 1 of 1

Lenovo XClarity Mobile app Android push notifications stopped working

 

Due to a security enhancement that has been implemented by Google for its Google Cloud Messaging (GCM) service, the XClarity Mobile 
application push notification service has stopped working for Android phones. 

Customers using the push notification feature of the XClarity Mobile application on an Android phone may have experienced this problem. The symptom of the issue 
is an error message in the Status column of the push notification subscription table of the XClarity Administrator web under the Monitoring->EventForwarding->
Push Services->Android Service.

The following XClarity Administrator v1.4.0 fix should be applied to resume push notification services. An XClarity Administrator v2.0.0 fix is currently 
in development and will be release shortly and announced on this forum.

    XClarity Administrator v1.4.0 GAFIX now available
 
    https://datacentersupport.lenovo.com/us/en/solutions/lnvo-lxcacrt140

    - Update the certificate for communication between XClarity Administrator
      and Google Push Service

 

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