English Community

Datacenter Systems ManagementLenovo XClarity
All Forum Topics
Options

2 Posts

07-05-2018

Denmark

1 Signins

53 Page Views

  • Posts: 2
  • Registered: ‎07-05-2018
  • Location: Denmark
  • Views: 53
  • Message 1 of 2

Logged out of Xclarity

2018-07-05, 13:30 PM

We have an Xclarity appliance installed, version 2.0.0 425. It's connected with our AD and there is 2 local users on it. Today when i wanted to login, i suddenly couldn't, none of our users could, nighter AD og Local.

 

We've tried following the "Password for a local recovery or supervisor user is forgotten" Guide, but we could not get the fix to work. So as of this moment we're logged out of our own system and we don't know how too get back in.

Have any of you tried anything familiar or know of a way to reset a password without beeing logged in.?

 

 

Best regards

Hauge

Reply
Options

203 Posts

04-16-2015

United States of America

339 Signins

2747 Page Views

  • Posts: 203
  • Registered: ‎04-16-2015
  • Location: United States of America
  • Views: 2747
  • Message 2 of 2

Re: Logged out of Xclarity

2018-07-09, 12:14 PM

Did you perhaps change the password of the account used to set up the LDAP connection?  If not, try that account.  If you tried the option for booting to an ISO to change password ( http://sysmgt.lenovofiles.com/help/index.jsp?topic=%2Fcom.lenovo.lxca.doc%2Fsym_security_resetsupervisorpw.html&cp=1_21_13_0 ), and that didn't work, that is very strange.  I would contact Support if you have a Support Contract.

 

Inca Roads

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms