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Bastian80
Fanfold Paper
Posts: 7
Registered: ‎10-04-2018
Location: DE
Views: 88
Message 1 of 2

Management Server - Management server date and time is not synchronized to the NTP server

Every few days we get an error message stating that there is a problem with the time sync.

"Management Server - Management server date and time is not synchronized to the NTP server"

Some minutes later we get an message stating that the sync is ok. "Management Server - Management server date and time is synchronized to the NTP server".

 

I tried different NTP Servers (Windows DCs and Firewalls) but it has always been the same behaviour.

Any suggestions?

 

XCLA

Version 2.3.0
Build: 103

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Lenovo Employee aehawkins
Lenovo Employee
Posts: 40
Registered: ‎04-23-2015
Location: US
Views: 73
Message 2 of 2

Re: Management Server - Management server date and time is not synchronized to the NTP server

Have you read the docs online and checked to see if it's a host NTP synch issue?

 

https://sysmgt.lenovofiles.com/help/topic/com.lenovo.lxca.doc/setup_configuredatetime.html?resultof=...

 

You must use a Network Time Protocol (NTP) server to synchronize the time stamps for all events that are received from managed devices with XClarity Administrator.

The NTP server must be accessible over the management network (typically the Eth0 interface). Consider setting up the NTP server on the host where XClarity Administrator is running.

If you change the time on the NTP server, it might take a while for XClarity Administrator to synchronize with the new time.

Attention: The XClarity Administrator virtual appliance and its host must be set to synchronize to the same time source to prevent inadvertent time mis-synchronization between XClarity Administrator and its host. Typically, the host is configured to have the its virtual appliances time-sync to it. If XClarity Administrator is set to synchronize to a different source than its host, you must disable the host time synchronization between XClarity Administrator virtual appliance and its host.
  • For ESXi, following instructions on the VMware – Disabling Time Synchronization webpage.

  • For Hyper-V, from Hyper-V Manager, right-click the XClarity Administrator virtual machine, and then click Settings. In the dialog, click Management > Integration Services in the navigation pane, and then clear Time synchronization.

 

Thank You!

Alan Hawkins
ahawkins@lenovo.com
7001 Development Dr Morrisville, NC 27560

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