04-11-2019 01:42 AM
Every few days we get an error message stating that there is a problem with the time sync.
"Management Server - Management server date and time is not synchronized to the NTP server"
Some minutes later we get an message stating that the sync is ok. "Management Server - Management server date and time is synchronized to the NTP server".
I tried different NTP Servers (Windows DCs and Firewalls) but it has always been the same behaviour.
04-11-2019 05:03 AM
Have you read the docs online and checked to see if it's a host NTP synch issue?
You must use a Network Time Protocol (NTP) server to synchronize the time stamps for all events that are received from managed devices with XClarity Administrator.
The NTP server must be accessible over the management network (typically the Eth0 interface). Consider setting up the NTP server on the host where XClarity Administrator is running.
If you change the time on the NTP server, it might take a while for XClarity Administrator to synchronize with the new time.
For ESXi, following instructions on the VMware – Disabling Time Synchronization webpage.
For Hyper-V, from Hyper-V Manager, right-click the XClarity Administrator virtual machine, and then click Settings. In the dialog, click Management > Integration Services in the navigation pane, and then clear Time synchronization.