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710 14IKB latest windows update broke the sound.

2017-01-16, 15:06 PM

My laptop didnt recognize sound drivers after the latest update. Well I did as "https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Yoga-710-14ikb-80V4-latest-system-Intel-driver-update-broke/td-p/3539474" suggested, but he had a different version of the Yoga than mine. I installed the newest realtek drivers for my laptop. I get weird pops n freezes when playing audio. Device Manager insists for me to troubleshoot the PC, "Intel High Definition DSP - no drivers installed" and is unable to fix it. What now? 

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8 Posts

01-15-2017

IL

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Re: 710 14IKB latest windows update broke the sound.

2017-01-16, 16:10 PM

check my last post, it has the solution:

https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Yoga-710-14ikb-80V4-latest-system-Intel-driver-update-broke/m-p/3542079/highlight/false#M47520

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1 Posts

02-19-2017

US

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Re: 710 14IKB latest windows update broke the sound.

2017-02-19, 19:39 PM

I have finally found what continually has worked.  I am working on updating the DSP because that is still broke, but now the Yoga 710 has sound. 

 

Goto Realtek's site and download the High Def audio codec and install it.  Restart your device.. then you have sound.

 

http://www.realtek.com.tw/downloads/

Click the link,

select "High Definition Audio Codecs"

... and accept the terms on the next screen (check the box and click "next")

Pick your system either 32bit or 64bit .. then go to the far right and click on the "global" link.

download then install.  after you completed the install .. restart your machine.  SOUND IS YOURS AGAIN.

I may post updates here for other items .. or not.  email or respond either way.  My screen name at Yahoo.

Good luck.

 

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