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Sahar11
What's DOS?
Posts: 1
Registered: ‎09-26-2017
Location: CA
Views: 200
Message 1 of 2

A blue screen

Hello,

 

my laptop is Lenovo Yoga 2 11 

the windows is 10 

 

I have an issue when I turn it on 

It stays  in the lenovo logo for view minutes then something coming said Loading files and then take view minutes and then the screen became black with mouse pointer! 

I have this problem for six days! 

And today when i turn it on the screen became blue and after that a OneKey recovery apeeared Smiley Sad 

 

I don’t know what wrong with it! 

Is it from the windows or what ? 

 

All I need how can I get my files and work in the laptop ? I don’t want to loss them Smiley Sad 

 

 

Community SeniorMod
Community SeniorMod
Posts: 10,025
Registered: ‎01-01-2010
Location: US
Views: 175
Message 2 of 2

Re: A blue screen

my best guess is that the drive is failing


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.

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