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paunas
Paper Tape
Posts: 1
Registered: ‎10-21-2018
Location: RO
Views: 587
Message 1 of 2

Access recovery media Lenovo Yoga 530-14IKB

Hello
I recently took a Lenovo Yoga 530-14IKB with Windows 10 home preinstalled
I went to the lenovo site to create an operating system restore drive to create a bootable usb stick.
I downloaded this image of the operating system but, by mistake, I deleted what I downloaded.
Later I wanted to download again but I get  the following message:

"Recovery Media has already been requested for this machine. Please enter the serial number for a different machine or Contact Us for further assistance."

What can I do to download again the image of the operating system that came with my laptop to make that bootable usb stick

Guru
Posts: 1,610
Registered: ‎07-21-2010
Location: US
Views: 580
Message 2 of 2

Re: Access recovery media Lenovo Yoga 530-14IKB

Hi

 

You are limited to 1 download.  Not sure if they can "reset" that or not.  Call support and explain to them what happened.  I do not speak for Lenovo but in the past they would just send you a recovery thumb drive.

 


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