10-21-2018 12:11 PM - edited 10-21-2018 12:17 PM
I recently took a Lenovo Yoga 530-14IKB with Windows 10 home preinstalled
I went to the lenovo site to create an operating system restore drive to create a bootable usb stick.
I downloaded this image of the operating system but, by mistake, I deleted what I downloaded.
Later I wanted to download again but I get the following message:
"Recovery Media has already been requested for this machine. Please enter the serial number for a different machine or Contact Us for further assistance."
What can I do to download again the image of the operating system that came with my laptop to make that bootable usb stick
10-21-2018 12:25 PM
You are limited to 1 download. Not sure if they can "reset" that or not. Call support and explain to them what happened. I do not speak for Lenovo but in the past they would just send you a recovery thumb drive.
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