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10-21-2018

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Access recovery media Lenovo Yoga 530-14IKB

2018-10-21, 19:11 PM

Hello
I recently took a Lenovo Yoga 530-14IKB with Windows 10 home preinstalled
I went to the lenovo site to create an operating system restore drive to create a bootable usb stick.
I downloaded this image of the operating system but, by mistake, I deleted what I downloaded.
Later I wanted to download again but I get  the following message:

"Recovery Media has already been requested for this machine. Please enter the serial number for a different machine or Contact Us for further assistance."

What can I do to download again the image of the operating system that came with my laptop to make that bootable usb stick

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07-22-2010

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Re: Access recovery media Lenovo Yoga 530-14IKB

2018-10-21, 19:25 PM

Hi

 

You are limited to 1 download.  Not sure if they can "reset" that or not.  Call support and explain to them what happened.  I do not speak for Lenovo but in the past they would just send you a recovery thumb drive.

 


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 I do not work for, nor do I speak for Lenovo. I will not respond to unsolicited private messages. Questions belong in the forum so it may   help other forum members as well.
T14, T490, TP 25 Retro, X1 Yoga 3rd Gen, W510 850 EVO, A30p
 Retired 385D, A20p, A21p


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