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  • Posts: 1
  • Registered: ‎08-04-2020
  • Location: US
  • Views: 15
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Active 2 Pen Connected but not writing

2020-10-05, 3:31 AM

I bought an Active 2 Pen last February to write on my Yoga C740. It was working perfectly until it started getting spotty and suddenly stopped writing. After over 10 calls with customer support since March, all I have to show is a pen where the top button works and opens whiteboard but doesn't write anything. I have been told I was being sent a box to ship it in twice but never got anything, and all I have left to turn to is here. Please let me know what I can do! Worst customer support EVER!

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