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3 Posts

09-06-2018

Hungary

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  • Message 31 of 56

Re: Active Pen 2 intermittently stops working with yoga 920

2018-10-12, 20:09 PM

Have you tried the tin foil trick? (see my reply above)

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3 Posts

10-12-2018

United States of America

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  • Message 32 of 56

Re: Active Pen 2 intermittently stops working with yoga 920

2018-10-13, 1:04 AM
Thank you very much, I just tried it and so far so good......
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1 Posts

11-23-2018

Canada

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  • Message 33 of 56

Re: Active Pen 2 intermittently stops working with yoga 920

2018-11-24, 0:02 AM

Im Hovering It Over The Screen And Its Not Moving The Mouse What Can I Do. Reply If You Can Help.

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3 Posts

10-12-2018

United States of America

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  • Message 34 of 56

Re: Active Pen 2 intermittently stops working with yoga 920

2018-11-25, 20:20 PM

I have had some success going into settings and turning bluetooth off and back on.

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1 Posts

12-05-2018

Puerto Rico

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  • Message 35 of 56

Re: Active Pen 2 intermittently stops working with yoga 920

2018-12-05, 18:36 PM

Guys, so I got the same model as you.....and the same problem of the pen disconnecting randomly.  In my case, I bought the pc about 4 months ago and my bluetooth part of the pen is already not functioning (ran out of battery I guess?) but the pc indicates the battery is great (the AAAA one, I think).

 

 

my solution:  Pick the battery spring off the pen. You may not be able to put it back in normally, but I PUT IT IN SIDEWAYS and re-screwed the pen with some more force than usual. Result: one small tap of the tip on any surface and it responds. Stays on too, but turns off after a presumably programmed amount of minutes. Now it works perfect. Tried it after the tinfoil bit an user suggested a few posts back.

 

(EDIT) Ok so I now don't recommend leaving the spring in sideways. The pen was getting really hot and when I took the battery out I noticed it was about to leak.  But now I know my connectivity issue was the spring contact with the battery. I simply stretched the spring out, Ipositioned the base on the bluetooth side as it normally would. The result is the same as above, now it responds perfectly.

 

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6 Posts

05-21-2018

Finland

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  • Message 36 of 56

Re: Active Pen 2 intermittently stops working with yoga 920

2018-12-05, 19:05 PM

Hi 

Try this, 

Install Lenovo pen setting app. It solved the problem of the pen disconnecting randomly.

Now after a month trial, I can say the pen works fine.

 

BR

Hossein

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7 Posts

01-25-2019

Canada

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  • Message 37 of 56

Re: Active Pen 2 intermittently stops working with yoga 920

2019-01-25, 6:13 AM

I have tried the following:

- Tin foil trick

- Reinserting pen nib

- Adding force on pen nib on a hard surface

- Turning bluetooth off

- Removing Wacom driver

 

I still don't have a proper lasting solution. Each one of them might or might not work on a particular trial. It is getting super annoying ..

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6 Posts

05-21-2018

Finland

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  • Message 38 of 56

Re: Active Pen 2 intermittently stops working with yoga 920

2019-01-25, 7:09 AM

Hi

have you tried Installing Lenovo pen setting app.  It solved the problem for me 

 

BR 

Hossein 

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7 Posts

01-25-2019

Canada

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  • Message 39 of 56

Re: Active Pen 2 intermittently stops working with yoga 920

2019-01-25, 7:31 AM
Not sure where to find this particular app.

I did try installing the Wacom Pen app but that didn't solve the problem.
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6 Posts

05-21-2018

Finland

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  • Message 40 of 56

Re: Active Pen 2 intermittently stops working with yoga 920

2019-01-25, 7:40 AM

It was installed in my case when I received an uppdate.

Here is an screenshot attached 

 

BR

Hossein

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