cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
sseif
Paper Tape
Posts: 3
Registered: ‎09-04-2018
Location: US
Views: 1,355
Message 1 of 6

Active Pen 2 very short battery life w/ Yoga 920

I bought a Yoga 920 about 6 weeks ago and have been loving it, largely because of the touch screen and pen features. However, I've had to replace the batteries in my Active Pen 2 twice already--they are not getting anywhere near the advertised 2000 hours of battery life, I would say they are dying after more like 50-100 hours of active use (I generally only use the pen to read and comment on documents for work). 

 

Are there any settings to improve battery life? Should I not be storing it near the laptop? Is my pen defective? What can I do about this? 

 

 

Sr Support Specialist
Posts: 8,339
Registered: ‎11-30-2015
Location: PH
Views: 1,325
Message 2 of 6

Re: Active Pen 2 very short battery life w/ Yoga 920

Hi sseif,

 

Welcome to the Community Forums.

 

I assume that it was the AAAA battery that you have replaced and not the coin shape. In this situation, usually the active tip consumes the charge so preventing it from touching any surface is ideal.

 

Perhaps keeping it in holder or even a DIY protective cap can help if you do not like removing the battery when not in use. Another factor is heat so keeping the pen in cooler place is suggested.

 

Take note that if you feel that the battery is unusually hot when you remove it, I suggest you call in technical support for in-warranty intervention specially if you already been keeping the pen tip away from touching any surface and is in cool storage.

 

I hope this helps answer your query.

 

Regards

 



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

sseif
Paper Tape
Posts: 3
Registered: ‎09-04-2018
Location: US
Views: 1,314
Message 3 of 6

Re: Active Pen 2 very short battery life w/ Yoga 920

Actually, the batteries to die were the coin batteries. Do you have any advice regarding this? 

Sr Support Specialist
Posts: 8,339
Registered: ‎11-30-2015
Location: PH
Views: 1,312
Message 4 of 6

Re: Active Pen 2 very short battery life w/ Yoga 920

Hi sseif,

 

If its the coin batteries then disable the bluetooth if not removing them from out of the pen.

 

Regards

 

 



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

sseif
Paper Tape
Posts: 3
Registered: ‎09-04-2018
Location: US
Views: 1,293
Message 5 of 6

Re: Active Pen 2 very short battery life w/ Yoga 920

Is there a way to disable the bluetooth on the pen? I use a bluetooth mouse and other accessories so often would want to keep it on with the laptop. 

Sr Support Specialist
Posts: 8,339
Registered: ‎11-30-2015
Location: PH
Views: 1,286
Message 6 of 6

Re: Active Pen 2 very short battery life w/ Yoga 920

Hi sseif,

 

Greetings.

 

If you search for Bluetooth then you may be able to select the bluetooth pen to disable. In part of the pen, there is no off button to do it so removing the battery may be an option.

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Check out current deals!


Shop current deals

Top Kudoed Authors