01-15-2017 02:59 AM
Lenovo 500 ideapad i7 8GB RAM (and apparently an SHDD...but can't verify that as the WD websote says that it isn't): Runs slower than a five year old i5 with 4GB RAM, a full HDD and probably viruses. Already been into Lenovo support wth an A5 list of complaints...their response - "Problem: Faulty software", "Solution: Fixed OS". Trackpad is useless, barely responds despite updated drivers. When mouse moves it jumps 2-3cm at a time. Boot up time ~120s on a bare OS (which has updated). Wireless doesn't connect well and drops out every five minutes requiring a full reboot to reconnect, driver updated for that as well. Keyboard poor (nice feel but have to hammer the keys to get them to respond).
I am in charge of a £40K budget for new computers this year - Lenovo just lost out.
Have to say that I bought my wife an AMD 9 version for half the price with basic HDD and 4GB RAM - MUCH faster than the i7 in all speed tests.
My techs have just laughed at this machine when shown against 5-7 year old machines running Windows 10. Unbelievable.
01-15-2017 04:34 AM
01-15-2017 06:16 AM
Sorry to hear about your experience with this system. It would seem from your description of behaviour that this computer is defective. You should contact Lenovo GB to return it for refund, repair or replacement. (If it was mine I'd ask for a full replacement.)
This is a user-supported forum. Most of us don't work for Lenovo. We can't directly help with this process.
01-18-2017 10:24 AM