04-12-2019 07:48 PM
I tried to install a BIOS update for my laptop through Lenovo Vantage. The system restarted but the screen froze (see attached picture). Both the touchpad and keyboard do not work. I tried holding down the power button but that did not work either. Also, the fan has been running quite loudly for 4 hours. The laptop is only 5 days old.
04-14-2019 02:16 AM