11-02-2018 05:17 AM
I just received my Yoga c930. I'am quit happy with the product expect for the keyboard. The cutouts on some of the letters are really bad. When putting the blacklight on the "T" is really shaded, like there is some dirt on it. Is there a solution for this or is it just a manufacturing error and do I have to return it?
Also the blacklighting on some letters are not really good (@, |, #, €, T, see picture). I find this not really acceptable on a product of this price.
Thanks in advance for your help.
11-02-2018 07:41 AM
Welcome to the Community Forums.
As this may just be an isolated case, it would be better calling in the store you have it purchased from so you can just get a faster replacement. Have it reported as soon as possible.
11-02-2018 01:44 PM
I understand this, but I purshased it online and tried to call the helpcenter but they don't have a section for YOGA series, so I don't know who to contact as I don't find a dedicated helpdesk email or so...
11-02-2018 02:17 PM
You can try calling our phone support at https://pcsupport.lenovo.com/us/en/supportphonelist for warranty repair options.