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Battery not charging

2021-06-09, 19:42 PM

I have THinkpad x1 Yoga 4th

The battery stopped charging.

Tried Battery Gauge Reset but got error "Failed: Unexpected error occurred".

Is it possible to remove the back and reset the battery?  Or is that unwise?

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2074 Posts

01-08-2021

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Re:Battery not charging

2021-06-10, 13:52 PM

Tried poking the reset hole?
You may check the same hardware manual for it.

 

 

Regards, 
Lorenzo_Lenovo



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2074 Posts

01-08-2021

Philippines

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  • Message 2 of 8

Re:Battery not charging

2021-06-09, 23:00 PM

Hello ImaChelsea,

 


Welcome to Lenovo Community

 

 

Have you tried to disable the battery?
Kindly check page 70 of the Hardware Maintenance Manual
Update us how it goes

 


Regards, 
Lorenzo_Lenovo



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5 Posts

04-25-2018

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  • Message 3 of 8

Re:Battery not charging

2021-06-10, 0:45 AM

Thank you for your suggestion. Wouldn't this require me to remove the back of the computer?  Does that affect the warrantee?  Also, what does "disable" mean?  Does it mean unplug/remove? Is that even possible?

The manual doesn't show a picture of the open back of the computer.  Where is the battery?

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5 Posts

04-25-2018

United States of America

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  • Message 4 of 8

Re:Battery not charging

2021-06-10, 10:24 AM

Finally figured out how to disable.  Did that, but there was no change. Battery still not charging.

In addition, now unable to find the Battery Gauge feature???

 

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2074 Posts

01-08-2021

Philippines

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  • Message 5 of 8

Re:Battery not charging

2021-06-10, 13:52 PM

Tried poking the reset hole?
You may check the same hardware manual for it.

 

 

Regards, 
Lorenzo_Lenovo



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0 person found this solution to be helpful.

This helped me too

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5 Posts

04-25-2018

United States of America

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  • Message 6 of 8

Re:Battery not charging

2021-06-10, 18:38 PM

There is no "reset hole" on this device.

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5 Posts

04-25-2018

United States of America

15 Signins

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  • Message 7 of 8

Re:Battery not charging

2021-06-10, 21:10 PM

Well, another mistake on my part.  There in fact was a reset hole!  Pushed and yea, battery is charging as it should.  Of course I'm totally baffled by this but hey, it works.

Now re-running Battery Gauge reset to make sure that it doesn't error out.

Thank you for your help!!!

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2074 Posts

01-08-2021

Philippines

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  • Posts: 2074
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  • Message 8 of 8

Re:Battery not charging

2021-06-15, 19:44 PM

Hello ImaChelsea,

 


Hope everything is ok now.
If you have any concerns, feel free to post it here at the forums
Take care

 


Regards, 
Lorenzo_Lenovo



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