02-07-2018 04:20 AM - edited 02-07-2018 04:33 AM
So I started using my new Yoga 920, and so far I'm very happy with it, it's a blast quality-wise.
But starting to do graphic work on it, I noticed a weird black spot which does look like a dead pixel, but moving my head around makes it move "above" the screen. For example if I put the cursor tip on it, if I move my head to the right the black spot appears more on the left of the cursor.
It looks like something is inside the screen, or the glass has a small defect on that particular spot. Do you know how to adress thsis issue, or if I can send it for repairs ? Doing mostly graphic work on my laptop it could become bothersome quite fast.
Also, I am located in France, if that changes anything. Thank you !
EDIT : I also have a pretty loud coil whine on heavy load, so it could be another reason to send it back...
Solved! Go to Solution.
02-07-2018 04:56 AM
firstly i would recommmend you to run following page for dead pixel detection:
If you find any dead pixels just contact Lenovo support, there shouldn't be any issues with the exchange/refund.
02-07-2018 04:59 AM
My problem is I'm not sure if it's a dead pixel. Actually, I don't think so. A dead pixel shouldn't change its position on the screen depending of my head's position, that's a bit weird. c(=
But I'd like to know if a glass defect/coil whine could be enough to send it back (I know the dead pixel warranty is actually very good).
02-07-2018 06:01 AM
My coil whine seem to come from around the left palm rest, I don't have any fan/heating issues. There's only the speaker and the battery around this place, right ?
04-08-2018 12:50 PM
04-09-2018 02:39 AM
It's either that or a Gorilla Glass problem.
In the end I did return it, the replacement doesn't have this problem. Considering the price tag of the machine, it's better to replace it for a another one that does have any annoying flaw.