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25 Posts

07-19-2014

USA

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  • Message 1 of 14

Black screen after Login Prompt.

2014-07-20, 1:04 AM

Did some updates today and now the screen goes black after I input my password info. I can use task manager to get into Firefox,Explorer etc. so it doesn't appear to be the screen. I just don't have the desktop or win8 panels available.

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55 Posts

06-08-2014

United States

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  • Message 2 of 14

Re: Black screen after Login Prompt.

2014-07-20, 1:07 AM

Explorer.exe runs all the Win8 "panels" ...

 

Did you try a System Restore?

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25 Posts

07-19-2014

USA

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  • Message 3 of 14

Re: Black screen after Login Prompt.

2014-07-20, 1:21 AM

wrote:

Explorer.exe runs all the Win8 "panels" ...

 

Did you try a System Restore?


No panels.If I'm in IE and minimize,I just get a black screen.   Tried System Restore through Task Manager,and still didin't work.

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55 Posts

06-08-2014

United States

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  • Message 4 of 14

Re: Black screen after Login Prompt.

2014-07-20, 13:47 PM

explorer.exe is Windows Explorer; iexplore.exe is Internet Explorer.  In Task Manager, go to File > New Task, and type "explorer" and hit enter.  This should bring all the "panels" back.

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25 Posts

07-19-2014

USA

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  • Message 5 of 14

Re: Black screen after Login Prompt.

2014-07-20, 14:06 PM
Nope. Launches IE, but no panels.
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55 Posts

06-08-2014

United States

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  • Message 6 of 14

Re: Black screen after Login Prompt.

2014-07-20, 14:34 PM

So if for some reason "explorer" is launching IE instead of Windows Explorer, what happens when you type "iexplore" into the box?

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25 Posts

07-19-2014

USA

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  • Message 7 of 14

Re: Black screen after Login Prompt.

2014-07-20, 14:45 PM
I apologize, I was doing IE instead of explorer. I have to go out of town for a few days, so I will try explorer when I get back. Thanks
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25 Posts

07-19-2014

USA

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  • Message 8 of 14

Re: Black screen after Login Prompt.

2014-07-20, 14:47 PM
Would that cause my black screen also?
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55 Posts

06-08-2014

United States

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  • Message 9 of 14

Re: Black screen after Login Prompt.

2014-07-21, 12:48 PM

From what you are telling me, it seems like the lack of the "explorer" process running is what's causing the black screen.

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1725 Posts

08-14-2011

USA

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  • Message 10 of 14

Re: Black screen after Login Prompt.

2014-07-21, 13:09 PM
http://www.eightforums.com/tutorials/2269-system-recovery-options-boot-windows-8-a.html
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