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3 Posts

08-21-2018

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Brand New Yoga 730, screen rotation locked

2018-08-21, 6:30 AM

Well, this doesn't appear to be an uncommon thing but I have no idea what I've done to manage this.

 

Brand new Yoga, barely 12 hours old.  Other than downloading Chrome as a browser and cleaning up some of the Start icons (ie:  unpin them) and set up Outlook, I have done nothing else.

 

And now the computer screen will not auto-flip into Tent mode / Tablet mode.  

 

I figure a setting somehow passively got pushed.  To be clear, it is not the bottom right notifications bar - rotation lock is not grayed out there and is on the "off" position.  However if I go to display, it's fully grayed out there.  I can manually set the computer into tablet mode and flip the screen.

 

So somehow somethign else is acting on the action of the Rotation lock, forcing it into the locked landscape position.

 

How can I get this back to Auto-rotate and tablet mode?  Please?

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3 Posts

08-18-2018

CN

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Re: Brand New Yoga 730, screen rotation locked

2018-08-21, 12:47 PM
Hey RobertN1,

The same thing happened to me several days ago. After trying various things, the following steps helped me set the auto-rotation back.
1. Disable the HID sensor collection V2 (in Device manager -> sensors)
2. Restart yoga
3. Enable the HID sensor collection V2
4. Restart yoga

The auto-rotation is controlled by the HID sensor collection V2.

Hope the above helps.

Ran
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3 Posts

08-21-2018

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Re: Brand New Yoga 730, screen rotation locked

2018-08-21, 15:51 PM

HI Ran,

 

Well, sadly, that doesn't seem to have fixed the problem at all.  I'm still stuck without a useable rotation ability.  Still grayed out and locked.

 

Thank you for the suggestion though!

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3 Posts

08-21-2018

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Re: Brand New Yoga 730, screen rotation locked

2018-08-21, 15:57 PM
Just a quick note: it's more than just the screen rotation lock. Anything on that page is grayed out. Brightness and Color are grayed out, resolution is grayed out. The only thing working is the dropdown for flipping and/or inverting the screen.

This leads me to believe that some other application is overriding the ability for that particular page to work as a whole.
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3 Posts

08-18-2018

CN

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Re: Brand New Yoga 730, screen rotation locked

2018-08-23, 12:49 PM
Thank you for the follow-up. Hope it's not a hardware issue. Maybe you should turn to Lenovo support as your laptop must be in warranty.
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1 Posts

01-29-2019

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Re: Brand New Yoga 730, screen rotation locked

2019-01-29, 22:54 PM
This worked for me. Though the screen lock option became un-grayed after I re-abled the HID sensor, and the second restart wasn't needed.
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