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Niana
Paper Tape
Posts: 6
Registered: ‎12-13-2018
Location: US
Views: 254
Message 1 of 2

Brand new yoga920 -black screen

I just got my yoga920 and when i turned it on it worked fine but when i changed the language i had to restart and then when i entered my pin all i got was a black screen plz help 

Social Support Agent
Social Support Agent
Posts: 619
Registered: ‎08-02-2018
Location: US
Views: 194
Message 2 of 2

Re: Brand new yoga920 -black screen

Hi @Niana !

 

Thanks for writing in,

 

Seems to be an Operating System Related, as the issue happen after logging in. Try a power drain first https://support.lenovo.com/us/en/troubleshoot/lpt000352?CID=ww:lenovosocial:20x9m6 and check if it works.

 

Regards,



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