03-23-2019 06:46 AM - edited 03-23-2019 06:54 AM
I tried literally everything from here https://windowsreport.com/rotation-lock-grayed-windows-10/
My laptop is brand new, I've been using it for two week, tablet mode does not work, the rotation is not responsive anymore, once I turn the laptop over the keyboard still clicks, I don't know what else to do.
It's either solution by the support or I'm returning this unit.
I can't explain how frustrating it is to leave macOS to get into trouble with one of the main functionality of the system in the very first two weeks of usage.
03-23-2019 07:07 AM
You state that the roatation is "not responsive anymore" which suggests that it was working at some point. Correct?
03-23-2019 07:12 AM
Correct, it was working until two days ago. Yesterday I noticed something was different while using it in able mode, once I noticed that the keyboard was not deactivating while in tablet I came to the forum.
No new installation on the machine, as I mentioned I went through all steps losing a lot of time attempting to reset the machine without success on having it fixed.
03-23-2019 07:20 AM
And all of the appropriate services are running? YMC, YogaPLService, Sensor Monitoring, Sensor Data, Sensor Service, etc?
03-23-2019 07:30 AM
YMC running and automatic
YogaPLService I couldn't find this one in Services
Sensor Monitoring running and automatic
Sensor Data was not running I clicked to start and it's on manual
Sensor Service running and manual
Also, rotation lock is "greyed out"
03-23-2019 07:35 AM
I had YMC disabled before, this keeps the rotation lock available but nothing else really changes. I noticed now with YMC enabled that when I turn into the tablet the keyboard stops as expected but when I turn it into PC mode again the keyboard doesn't answer and I have to restart the machine.
03-23-2019 08:55 AM - edited 03-23-2019 08:55 AM
I purchased the C930 last night about 9pm and by the time I get up this morning I am having the same problem, autorotate lock grayed out. If I swith to tablet mode and back the keybord will not work when I return to laptop mode without PC restart..... very disapointing. If I can't get it solved soon its back to the store with you.
03-29-2019 04:14 PM
I am having the same problem, rotation is greyed out and I cannot change it -
I just receive my new YOGA c930 two days ago and it is not rotating.
Any tips please let me know.