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18 Posts

07-28-2019

BE

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C940 14" Keyboard issues

2019-12-12, 7:42 AM

New C940 14" used primarily for creating content. When typing it intermittently produces double characters. It drives me crazy. Updated all the drivers, updated windows, resetted the whole thing. Checked for cpu spikes. No luck.

 

There is no real pattern and all characters seem to suffer from it. When typing "harder" it's less prone to doing it. When typing "softer" i have it every few words. 

 

Anyone else having this issue? Any fixes for this? 

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11 Posts

03-29-2019

IN

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Re: C940 14" Keyboard issues

2019-12-12, 9:59 AM

Have you tried changing repeat delay and repeat rate in keyboard properties? 

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18 Posts

07-28-2019

BE

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  • Posts: 18
  • Registered: ‎07-28-2019
  • Location: BE
  • Views: 260
  • Message 3 of 4

Re: C940 14" Keyboard issues

2019-12-12, 13:21 PM

Yes I did, thank you for the suggestion. It does "solve" the problem as I don't get any double characters anymore, but it makes the use of "backspace" or "enter" in for example Excel very frustrating. So in the end, it's not a solution.

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18 Posts

07-28-2019

BE

34 Signins

260 Page Views

  • Posts: 18
  • Registered: ‎07-28-2019
  • Location: BE
  • Views: 260
  • Message 4 of 4

Re: C940 14" Keyboard issues

2019-12-12, 20:23 PM

I managed to solve the problem by installing "Keyboard chattering fix" 

 

https://www.softpedia.com/get/System/System-Miscellaneous/Keyboard-Chattering-Fix.shtml

 

It solves the symtoms, not the real problem. But it's better then having to send it back. It allows me to work normal with my machine.

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