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06-19-2020

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Camera not working

2020-06-19, 17:40 PM

Screen on camera app is black; not operating

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7978 Posts

01-13-2008

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Re:Camera not working

2020-06-19, 18:30 PM

You don't say what laptop you have or what you've tried, so I'll ask:  is the mechanical privacy shutter over the lens?

 

Z.


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06-30-2020

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Yoga 720-131kb Camera not working

2020-06-30, 1:40 AM

My camera is not recognized or working for any application (Zoom, Skype, Camera) I have tried.  When opening the Camera app, I only see a black screen & "We can't find your camera" with the following error messages:

0xA00F4244<NoCamersAreAttached>

0xA00F4289<ActiveCameraUnplugged> (0xC00D3EA2)

 

However the Device Manager under Cameras shows "Easy Camera" with general status indicating device works properly.

Realtek Driver Date: 10/11/2017  Version: 10.0.15063.11299

When I look at events the Information box says: Device USB\VID13D3&PID_5621&MI_00\6&8a364fd&1&0000 requires further installation.

 

I have looked at Microsoft 10 Home (version 1903) and also see no updates needed.

What next?

 

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