09-07-2017 08:45 PM
There is a dark spot on the upper right of my yoga 910 4K
My uncle sent it to me as a gift last night, and it is brand new. I turned on the laptop and find out there is a dark spot
However, My uncle didn't open and check it after he bought it at best buy because he believes that he brought a high-end product from Lenovo which shouldn't have any issue based on the quality control.
Please tell me if Lenovo can replace the screen for me under warranty.
09-07-2017 08:49 PM
Yes, but I would first see if it could be returned to Best Buy for exchange.
09-07-2017 10:15 PM
Welcome to Lenovo Forums,
Here’s the link that you can check for the warranty and since the unit has passed 30 days you cannot claim for DOA(Dead on Arrival) However you can contact US tech support: 877-453-6686 they will help you further depending on the onsite or offsite support.
Hope the above information helps, Please check and let me know
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