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nhuk
Fanfold Paper
Posts: 31
Registered: ‎04-04-2013
Location: UK
Views: 6,090
Message 1 of 45

Change onekey default path

Hi, I have searched the forum and internet but not found an answer to a seemingly simple question. I also saw other people ask similar questions without an answer.

 

I have used the Lenovo tool to rejig the partitions on my yoga 13 and when I tried to use onekey, it created the default path on the C: drive (onekey app) and then tells me

 

"current system cannot support backup".

 

I am assuming this is due to the size of the data being greater than the available space. Not a problem, I would rather back up to an external drive anyway.

 

So, I look in the guide for onekey and it indeed tells me I can select a backup location after clicking the backup button. Problem is I get the error above, so never get the chance to change the path.

 

This ought to be really easy, so please help me understand where I am going wrong...

 

Sincerely,

 

Nick

nhuk
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Posts: 31
Registered: ‎04-04-2013
Location: UK
Views: 6,009
Message 2 of 45

Re: Change onekey default path

Not a sound from anyone? Have I missed something and everyone uses something else to backup after the lenovo re-partitioning tool?

 

I dont think I'm being too impatient, as there has been a lot of activity on the board today....

 

Nick

nhuk
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Posts: 31
Registered: ‎04-04-2013
Location: UK
Views: 5,979
Message 3 of 45

Re: Change onekey default path

guess Im the only one here......

nhuk
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Posts: 31
Registered: ‎04-04-2013
Location: UK
Views: 5,963
Message 4 of 45

Re: Change onekey default path

Last try Smiley Sad

2 weeks, over 100 views, lenovo staff and support specialists on the forum and not one reply. It almost feels personal.....

I was 'sent' here from the lenovo support pages due to the 'huge community of helpful experts' - are they on holiday?

Sorry for the sarcasm, but this seems like such a simple request - running the hd partition fix from lenovo, means onekey no longer works as it cannot find a backup path, and wont let me set one.

If the answer is 'you cant use onekey anymore' then so be it, but the stoney silence is more like a Microsoft Surface release blog, than a lenovo support community...

Former Employee
Posts: 2,835
Registered: ‎03-20-2012
Location: Malaysia
Views: 5,949
Message 5 of 45

Re: Change onekey default path

Hi nhuk,

thanks for posting your concerns. My appologies for the delay in intercepting you post as there are a number of cases running and from time time our teams may have overlooked specific posts or topics around here.

After reading your post, just wanted to get a better understanding here. When you change the "Backup to" section to "Hard Disk or Removable Hard Drive" was there an option to click on "Browse"?

Do let me know.

Regards
Lenovo Staff
Lenovo Staff
Posts: 2,226
Registered: ‎05-01-2008
Location: MY
Views: 5,938
Message 6 of 45

Re: Change onekey default path

Hi nhuk,

I'm sorry for you are having trouble with your Yoga 13.
Please be informed that this is a peer to peer community and not a formal support channel. We have some volunteers from the public stay around helping other community users as much as they could.

Anyway, I hope NINE can give you a hand here with more info provided to him.

Thanks for your participation, anyway.

Best regards,
Cleo


T410, x240

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nhuk
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Posts: 31
Registered: ‎04-04-2013
Location: UK
Views: 5,921
Message 7 of 45

Re: Change onekey default path

First, thank you both for taking the time to reply -

 

The sequence of events was that I bought the yoga 13 , ran the official tool to redistribute the partitions (without incident, applications and drivers were moved etc).

 

I then ran onekey (in windows) and it said 'cannot find path, creating default' which read 'C:\Program Files\Lenovo\OneKey App\OneKey Recovery' I believe.

 

It then presents me with two big 'buttons' - system backup and system recovery.

 

I click system backup, it thinks ofr a few seconds and then a popup appears saying "Current system cannot support backup"

 

From reading the help file whilst trying to resolve this myself it says

 

"A system backup backs up your system partition to a folder on the hard drive, so that you can restore it in the future, if required. The program will save the backed up data to the default location. For example to D:\Lenovo\OneKey App\OneKey Recovery. You may also select another backup location, such as a removable storage device."

 

I want to save the backup to my nice new usb3 hard disk, and it makes sense to me to use the tool provided, rather than something else. What can I do to fix it, please?

 

Nick

nhuk
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Posts: 31
Registered: ‎04-04-2013
Location: UK
Views: 5,911
Message 8 of 45

Re: Change onekey default path

Tried creating the path on the D: drive (my usb3) and ran onekey from there - I notice it creates the 'default' path on C:

I think the problem could be that there is not enough room on C to backup C (if you understand my meaning). But until onekey loads 'properly' without error, I cannot change the backup path.

Chicken and egg, it seems....
nhuk
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Posts: 31
Registered: ‎04-04-2013
Location: UK
Views: 5,907
Message 9 of 45

Re: Change onekey default path

Another update, had a look for *hidden* files on the C: drive and found a directory - C:\Lenovo\OneKey App\OneKey Recovery

Delete this hidden directory (it only had one file in called default.okd that contained one line, LASTFAIL=)

Ran OKD again, this time it popped up on startup

"Original default path not found, will create new system back up default path in:
D:\Lenovo\Onekey App\Onekey Recovery\"

Yay,! I thought, checked D: drive and low and behold an new hidden directory has been created on the USB disk.

"Here we go!"

Click OK, click System Backup

"Current system can not support back up"

......
nhuk
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Posts: 31
Registered: ‎04-04-2013
Location: UK
Views: 5,890
Message 10 of 45

Re: Change onekey default path

Little bit more info. After the 'resetting default path to D: message the folder D:\Lenovo\OneKey App\OneKey Recovery is empty save for one file called default.okd with the following lines in it:

[Default]
LASTFAIL=

In the program folder on the C:  drive (there is another file called default.ini with the entries:

 

[Default]

 Drive=C

 

Could someone with a working OKR installation *please* look in the onekey recovery application folder and copy the contents of their default.ini file into this post? Maybe I am missing some vital starup variables?

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