04-04-2013 02:35 PM - edited 04-04-2013 02:35 PM
Hi, I have searched the forum and internet but not found an answer to a seemingly simple question. I also saw other people ask similar questions without an answer.
I have used the Lenovo tool to rejig the partitions on my yoga 13 and when I tried to use onekey, it created the default path on the C: drive (onekey app) and then tells me
"current system cannot support backup".
I am assuming this is due to the size of the data being greater than the available space. Not a problem, I would rather back up to an external drive anyway.
So, I look in the guide for onekey and it indeed tells me I can select a backup location after clicking the backup button. Problem is I get the error above, so never get the chance to change the path.
This ought to be really easy, so please help me understand where I am going wrong...
04-05-2013 07:47 AM
Not a sound from anyone? Have I missed something and everyone uses something else to backup after the lenovo re-partitioning tool?
I dont think I'm being too impatient, as there has been a lot of activity on the board today....
04-18-2013 04:57 AM - edited 04-18-2013 04:59 AM
2 weeks, over 100 views, lenovo staff and support specialists on the forum and not one reply. It almost feels personal.....
I was 'sent' here from the lenovo support pages due to the 'huge community of helpful experts' - are they on holiday?
Sorry for the sarcasm, but this seems like such a simple request - running the hd partition fix from lenovo, means onekey no longer works as it cannot find a backup path, and wont let me set one.
If the answer is 'you cant use onekey anymore' then so be it, but the stoney silence is more like a Microsoft Surface release blog, than a lenovo support community...
04-18-2013 09:07 PM
04-18-2013 11:11 PM - edited 04-18-2013 11:15 PM
I'm sorry for you are having trouble with your Yoga 13.
Please be informed that this is a peer to peer community and not a formal support channel. We have some volunteers from the public stay around helping other community users as much as they could.
Anyway, I hope NINE can give you a hand here with more info provided to him.
Thanks for your participation, anyway.
04-19-2013 12:34 AM
First, thank you both for taking the time to reply -
The sequence of events was that I bought the yoga 13 , ran the official tool to redistribute the partitions (without incident, applications and drivers were moved etc).
I then ran onekey (in windows) and it said 'cannot find path, creating default' which read 'C:\Program Files\Lenovo\OneKey App\OneKey Recovery' I believe.
It then presents me with two big 'buttons' - system backup and system recovery.
I click system backup, it thinks ofr a few seconds and then a popup appears saying "Current system cannot support backup"
From reading the help file whilst trying to resolve this myself it says
"A system backup backs up your system partition to a folder on the hard drive, so that you can restore it in the future, if required. The program will save the backed up data to the default location. For example to D:\Lenovo\OneKey App\OneKey Recovery. You may also select another backup location, such as a removable storage device."
I want to save the backup to my nice new usb3 hard disk, and it makes sense to me to use the tool provided, rather than something else. What can I do to fix it, please?
04-19-2013 02:23 AM
04-19-2013 02:59 AM
04-19-2013 08:37 AM - edited 04-19-2013 08:49 AM
Little bit more info. After the 'resetting default path to D: message the folder D:\Lenovo\OneKey App\OneKey Recovery is empty save for one file called default.okd with the following lines in it:
In the program folder on the C: drive (there is another file called default.ini with the entries:
Could someone with a working OKR installation *please* look in the onekey recovery application folder and copy the contents of their default.ini file into this post? Maybe I am missing some vital starup variables?