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mascaritas
Blue Screen Again
Posts: 4
Registered: ‎01-11-2018
Location: CH
Views: 572
Message 1 of 5

Connected Bluetooth Headset does not appear for selection on audio tray icon

Dear Community

 

I have connected my bt headset (b&o working perfectly on any other device) to my brandnew machine here. Now I was very surprised that besides the connection I apparently have to change further settings to make this work.

 

I expected plug and play behaviour...

 

Does anybody know how to make it work?

 

Screenshot (8)_LI.jpgmissing selection

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YOGA 720 13 i5 8250U
mascaritas
Blue Screen Again
Posts: 4
Registered: ‎01-11-2018
Location: CH
Views: 533
Message 2 of 5

Re: Connected Bluetooth Headset does not appear for selection on audio tray icon

can anybody duplicate this issue, or is my particular machine faulty in this point?
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YOGA 720 13 i5 8250U
Community Moderator
Community Moderator
Posts: 1,401
Registered: ‎12-13-2016
Location: US
Views: 530
Message 3 of 5

Re: Connected Bluetooth Headset does not appear for selection on audio tray icon

You might have to enable it.  Right click on the little speaker icon and choose "playback devices." In that window, right click on anything and check the box next to "show disabled devices."  Locate the headset and enable it. 


____________________________________
I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.
mascaritas
Blue Screen Again
Posts: 4
Registered: ‎01-11-2018
Location: CH
Views: 512
Message 4 of 5

Re: Connected Bluetooth Headset does not appear for selection on audio tray icon

thanks for the suggestion, however I did never disable the device and as shown in my snapshot there is nothing to choose as a playback device.

so you are saying thats the way it worked with your's? then I ll return the machine if no audio connection is possible..
_________________
YOGA 720 13 i5 8250U
Community Moderator
Community Moderator
Posts: 1,401
Registered: ‎12-13-2016
Location: US
Views: 509
Message 5 of 5

Re: Connected Bluetooth Headset does not appear for selection on audio tray icon

Your snapshot doesn't show what happens if you RIGHT CLICK on the speaker icon, then select "Playback Devices." 

 


____________________________________
I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.

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