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ronaldello97
Paper Tape
Posts: 1
Registered: ‎11-24-2018
Location: SE
Views: 71
Message 1 of 2

Cracks in the bottom case of Lenovo Y510-ISK

Hello!

I'm wondering if the regular warranty (I have 80 days left) will cover cracks of the bottom case? The problem is that there are three cracks, ine directly under the 3.5mm on the left side, one inbetween the USB ports (right side), and one connected to the right speaker. The thing is that it causes the computer to bend enough, so that the mousepad cant respond to clicks when computer is put on uneven surfaces. I know I'm not alone in having cracks in the case. 


Greetings. 

Retired Support Specialist
Posts: 402
Registered: ‎08-02-2018
Location: US
Views: 38
Message 2 of 2

Re: Cracks in the bottom case of Lenovo Y510-ISK

Hi ronaldello97!

 

Welcome to the Community Forums. 

 

Cracks are considered physical damage. If your laptop's warranty entitles you with Accidental Damage Protection then it will be covered. If not, repair will be billable. You can check the warranty details here, https://pcsupport.lenovo.com/sk/en/warrantylookup, enter the serial number. 

 

Admin note: link shortener converted to full URL for clarity



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