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TConway
Paper Tape
Posts: 3
Registered: ‎03-13-2017
Location: IE
Views: 8,377
Message 1 of 7

Cursor/Pointer Disappearing & Flickering

Hi,

 

Since updating to the Windows 10 Creators Update I've had problems with my cursor/pointer.

 

When loading webpages and opening apps and programs my pointer disappears, flickers and becomes unresponsive. Most of the time the cursor becomes pix-elated with a rotating blue circle as seen in the picture below (print screen doesn't work when this happens).

 

Image 

 

I've tried reinstalling and rolling back the mouse drivers and going to task manager and ending Windows Driver Foundation as mentioned on another forum, nothing worked.

 

The problem occurs after my laptop has been on for a few minutes. I'm using a Lenovo YOGA 510-14ISK.

 

Can anyone help me with this please? It's extremely annoying.

 

Thanks,

 

Thomas

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 8,247
Message 2 of 7

Re: Cursor/Pointer Disappearing & Flickering

Hi there, TConway -  

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Disabling/re-enabling mouse

Try updating the video driver.

If still flickering persist, change the Screen resolution

 

Update us how it goes.

 

 

 

Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful.

Give Kudos to a post which you think is helpful and reply oriented

mihran91
What's DOS?
Posts: 1
Registered: ‎08-27-2017
Location: AM
Views: 8,145
Message 3 of 7

Re: Cursor/Pointer Disappearing & Flickering

I have exact same issue with my Lenovo Z51-70 80K6 .

 

I updated my video drivers up to the latest versions, but it has not been fixed.

 

It had been working fine until , I think, 2-3 month ago I got an update. 
It disappears , then instantly reappears with low resolution in wrong place, and then again reappears in its right place with normal resolution.
I use 150% scaling , lower is inconvinient. Tried to delete synaptics touchpad software , problem was fixed , but temporary. System reinstalls this synaptics and again same issue.

noemizito
Paper Tape
Posts: 2
Registered: ‎01-24-2018
Location: IT
Views: 6,833
Message 4 of 7

Re: Cursor/Pointer Disappearing & Flickering

Exact same issue for me!

It is very annoying. I am very disappointed with this laptop until now, I have had many annoying problems and I bought it only 1 month ago.

I bought the Lenovo Yoga 710 for 1000€, it is a very expensive laptop, so this kind of issues are not acceptable.

 

Someone solved this problem??

przemek1234pl
802.11n
Posts: 152
Registered: ‎11-28-2017
Location: PL
Views: 6,824
Message 5 of 7

Re: Cursor/Pointer Disappearing & Flickering

It's a bug of Lenovo Utility. Disabling it helps. Also keeping scaling at 125% helps.
kaps001
Paper Tape
Posts: 4
Registered: ‎07-30-2018
Location: US
Views: 3,973
Message 6 of 7

Re: Cursor/Pointer Disappearing & Flickering

Even the latest BIOS update did not help. This seems to be the problem with new windows updates !

kaps001
Paper Tape
Posts: 4
Registered: ‎07-30-2018
Location: US
Views: 3,972
Message 7 of 7

Re: Cursor/Pointer Disappearing & Flickering

both of these approaches does not help in any way.

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