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19 Posts

03-22-2016

United States

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Dear Lenovo: My "Lenovo Companion" checks for critical updates forever.

2016-05-12, 0:31 AM

Recently, whenever I launch "lenovo Companion" and choose "system update", the "critical auto-updates" (under schedule lenovo updates) runs forever and never come to an end!

 

This has never happened before and it seems to have something to do with your recent sysyem down or configuration change.

 

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5067 Posts

11-22-2011

US

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  • Message 2 of 20

Re: Dear Lenovo: My "Lenovo Companion" checks for critical updates forever.

2016-05-12, 1:14 AM

A known issue. Use the windows store for latest Companion version.

Use SIF download from  Companion offering, not SIF10ww512.exe on the support page.

Best solution: Discard Companion and install the latest System update.

systemupdate5-07-0027.exe. Companion, LSC new have soooo many issues.

If the support site, which is waxed for a few days, functions. 

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19 Posts

03-22-2016

United States

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  • Posts: 19
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  • Message 3 of 20

Re: Dear Lenovo: My "Lenovo Companion" checks for critical updates forever.

2016-05-12, 2:03 AM

Thanks for the reply.

 

I'll try what you've said.

 

 

 

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143 Posts

02-13-2016

Durban, ZA

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  • Message 4 of 20

Re: Dear Lenovo: My "Lenovo Companion" checks for critical updates forever.

2016-05-12, 10:03 AM
Same here - I'm not sure I really understand sclexman's response though? Do we uninstall the Lenovo Companion and reinstall from the Windows Store or from the support page? And what does the systemupdate even mean? That's for ThinkVantage products and kinda has nothing to do with Ideapad Yoga's?
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19 Posts

03-22-2016

United States

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  • Posts: 19
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  • Message 5 of 20

Re: Dear Lenovo: My "Lenovo Companion" checks for critical updates forever.

2016-05-12, 18:25 PM

It seems the system update not support Yoga series.

 

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5067 Posts

11-22-2011

US

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  • Message 6 of 20

Re: Dear Lenovo: My "Lenovo Companion" checks for critical updates forever.

2016-05-13, 0:21 AM

To clarify:

https://forums.lenovo.com/t5/Lenovo-Apps/Lenovo-Companion-3-0-and-Lenovo-System-Interface-Driver/td-p/2130246

 

Companion is using a database for updates, probably a SU database, that is not shown on System update.

Companion is using a SU plug in.

 

I am not  saying SU supports a YOGA.  I am saying Companion has many issues that still exist.

If you state your OS and model, I can determine if a SU catalog is around for your system, and not useable via system update.

==

Bottom line: Companion loops for you. I suggested windows store to update companion and to use the companion SIF download(jan 2016)  and NOT sif from the download page(Nov 2015).

 

This is confusing, yes.  yoga=su=NOT. yoga=companion su =yes.

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143 Posts

02-13-2016

Durban, ZA

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  • Message 7 of 20

Re: Dear Lenovo: My "Lenovo Companion" checks for critical updates forever.

2016-05-13, 7:43 AM
Thanks for the TL;DR, sclexman! I understand more clearly now. I'll try the Store and the SIF download and see what happens and report back.
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5067 Posts

11-22-2011

US

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  • Message 8 of 20

Re: Dear Lenovo: My "Lenovo Companion" checks for critical updates forever.

2016-05-14, 1:13 AM
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19 Posts

03-22-2016

United States

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  • Posts: 19
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  • Message 9 of 20

Re: Dear Lenovo: My "Lenovo Companion" checks for critical updates forever.

2016-05-14, 3:06 AM

tried tp reinstall Lenovo Companion and the problem is still there.

 

I probably turned "auto critial-updates" on and now I don't even have a chance turn it off because the update runs forever!

 

Worst software quality I have ever seen!

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143 Posts

02-13-2016

Durban, ZA

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  • Message 10 of 20

Re: Dear Lenovo: My "Lenovo Companion" checks for critical updates forever.

2016-05-14, 10:13 AM
That's not possible since the software worked fine before, surely? My geo or time zone can't have anything to do with that?
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