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Xanderos
What's DOS?
Posts: 1
Registered: ‎09-08-2016
Location: US
Views: 127
Message 1 of 2

Did a complete Factory Reset. Now Windows 8.1 not valid?

The subject pretty much says it all. I have a Lenovo Yoga, and had to do a Factory Reset. Now I'm getting an error that it's not activated. I've gotten the key off the computer itself, and done the Microsoft Activation Center's thing, and couldn't get anywhere. This product is legit, it didn't go anywhere, so why am.i having so much difficulty??

JDGillis
Bit Torrent
Posts: 2,350
Registered: ‎12-11-2015
Location: US
Views: 108
Message 2 of 2

Re: Did a complete Factory Reset. Now Windows 8.1 not valid?

I would try to activate using the phone if you have been unsuccessful doing so from your PC.    The steps to do so are shown below.  

 

To activate Windows 8.1 using the phone:

  1. Select the Start button , enter PC settings, and then select PC settings from the list of results.
  2. Select Activate Windows, and then select Contact customer support for help.
    Administrator permission required
     You may be asked for an admin password or to confirm your choice.
  3. Select your location (or the location nearest you) from the drop-down list, and then select Next.
  4. Call one of the available phone numbers listed. An automated system will guide you through the activation process.

Good Luck,

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