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Paper Tape
Posts: 1
Registered: ‎01-01-2017
Location: US
Views: 158
Message 1 of 2

Error 43 for Mouse ONLY


Would you kindly help me with this as it's my first time to login to a forum. I bought a Yoga 3 Pro, Operating Win 10, The USB on the right side is working with the external hard, flash memory except ANY mouse?! Everytime I plug any mouse it says USB Device Not Recognized (Error Code 43) but all other devices is working well except any mouse.

Can you please help me with this?

Best regards


Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 97
Message 2 of 2

Re: Error 43 for Mouse ONLY

Hi there, Amr              -


Thank you for writing in to the Lenovo Forum - happy to have you here today.


You can rebuild the INFCACHE.1 file in C:\windows\system32\driverstore folder. Rename the INFCACHE.1 ffile to INFCACHE.1bak and then restarted the machine. 


After it booted up, connect the USB device and after a few minutes the INFCACHE.1 file is rebuilt automatically.  The ability to rename the file though required me to change the Owner and Permissions via the security tab by right clicking the INFCACHE.1 file and then going to Properties.


Please go through this link or better understanding.


Update us how it goes.







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