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Serial Port
Posts: 22
Registered: ‎12-15-2017
Location: PH
Views: 476
Message 1 of 2

Failed to Create Recovery Media with Lenovo tool

So I tried to download a copy of drivers for my Yoga 920, then I noticed the link for recovery media. I tried to download it using the steps and the tool. The download went fine and I proceeded to the Select USB tab. It detected my drive and started the process, then the usb suddenly got disconnected and the process failed. I'm using the laptop on a table and I did not touch the usb during operation. I tried to do the process again, but I get an error as seen in the screenshot.


Any help? Tips? to get the thing working again


Alternatively, if I don't trust the reset option on the laptop, can I just download a Windows 10 ISO with microsoft's tool and use that to reformat the laptop without inputting a key? Will my device still be activated after the process?

Sr Support Specialist
Posts: 8,724
Registered: ‎11-30-2015
Location: PH
Views: 461
Message 2 of 2

Re: Failed to Create Recovery Media with Lenovo tool

Hi svrndmngjr,


Welcome to the Community Forums.


The Yoga 920 does not have a special factory recovery partition like One Key Recovery like on other machine.

It uses the same Windows reset features just like all other Windows 10 machines as shown in chapter 3 of the users manual here


A clean installation using a downloaded ISO (same version of Windows that the machine came with) would automatically activate it. OEM product keys are embedded on the systemboard (Win8 and Win10) unlike having a COA sticker that Windows XP and Win7 does. 


You can follow the guideline here. With the drivers and applications, if you have additional copies from the D drive then just copy it or download it from here (support website). Other applications are in the Microsoft Store just type Lenovo in the search to download if you need it.


Your device would still be activated after the process.


Hope this help answer your query.




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