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1 Posts

02-18-2019

US

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  • Posts: 1
  • Registered: ‎02-18-2019
  • Location: US
  • Views: 49
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Fingerprint reader works briefly, then stops working

2019-02-26, 13:33 PM

I have a Lenovo Yoga 730-15. After setting up the fingerprint reader for sign-on in Windows 10, it will work for perhaps a day or two but then become intermittent and after maybe 3 days will stop working completely. After going into PC Settings and deleting and setting up a new fingerprint read, the same pattern: works for a day or two, then becomes intermittent, then stops. Cleaning the pad (with electronics wipes) and updating to the latest fingerprint reader driver have not resolved the problem. According to Lenovo System Update, all critical and recommended updates have been installed. Any suggestions?

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