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NotPhobos
Blue Screen Again
Posts: 1
Registered: ‎07-16-2018
Location: US
Views: 185
Message 1 of 1

Fingerprint setup will not open Windows 10 X1 Carbon Gen5

In the settings menu under Sign In Options, when I select Fingerprint Set Up it at first appears that the command is working, but the setup window never opens. I see a waiting wheel for a few seconds and then the execution fails. Can anyone help me to diagnose this? 

 

I had a fingerprint set up and it was working fine. I noticed the issue when I went to add a second. Some diagnosis forums suggested clearing saved fingerprints and starting over, but this didnt work and now I cant use the fingerprint reader at all...

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