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3 Posts

01-01-2019

GR

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Fingerprint sign in problem in Yoga 520

2019-12-24, 20:14 PM

Hello,

 

About 2 months ago and after a windows update (I think) the fingerprint sign in option isn't available.

 

Do you have any idea what I could do?

Thank you

 

 

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17 Posts

10-24-2019

CN

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Re: Fingerprint sign in problem in Yoga 520

2019-12-25, 6:44 AM

Hello, may I ask what is the specific version number of your computer?

You can try to see if there are any unknown devices that are not available in your device manager, and then use Lenovo Vantage to scan the driver to see if the fingerprint driver needs to be updated.

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3 Posts

01-01-2019

GR

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Re: Fingerprint sign in problem in Yoga 520

2019-12-25, 14:43 PM
It is Yoga 520-14IKB (Type 80X8, 80YM) Laptop (ideapad) - Type 80X8

I have updated the driver but it didn't fixed
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17 Posts

10-24-2019

CN

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Re: Fingerprint sign in problem in Yoga 520

2020-01-03, 2:24 AM

Can you provide your current version of Windows and try to update your Windows system?Or tell me your fingerprint drive version.

I'm going to simulate this problem.

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3 Posts

01-01-2019

GR

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Re: Fingerprint sign in problem in Yoga 520

2020-01-06, 21:14 PM

Sorry I was out for some days.

 

Windows 10 Home, 64bit

 

Fingerprint: Synaptics WBDI-SGX

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1 Posts

03-06-2020

IT

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Re:Fingerprint sign in problem in Yoga 520

2020-03-06, 20:16 PM

SAME HERE! After a Windows update, my fingerprint reader doesn't work. Please Lenovo release a new FP driver. 

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