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1 Posts

09-15-2020

Switzerland

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C940 Fingerprint login issues

2020-09-15, 13:48 PM

Hello, I have trouble with the fingerprint login. In settings it says that there is no compatible fingerprint... but it worked when i received the laptop a few days ago. 

The laptop i have is C940 yoga. What can I do?

 

MOD: Details added to title -Doc

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170 Posts

04-26-2020

United Kingdom of Great Britain and Northern Ireland

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Re:C940 Fingerprint login issues

2020-09-15, 16:03 PM

Try deleting the fingerprint and setting it up again

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14 Posts

04-23-2020

Canada

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Re:C940 Fingerprint login issues

2020-11-28, 5:06 AM

Hey man I figure you've probably forgotten about this post by now but I experienced the same problem, and I have a suggestion.

 

Try uninstalling your biometrics/fingerprint driver, restarting your computer, and redownloading the driver from lenovos website. Solved the problem temporarily, tho it cropped up a couple months later.

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