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Getting Mono Audio from USB Audio Interface on my Lenovo Yoga

2021-05-04, 15:32 PM

On my Lenovo Yoga, I can only get a Mono audio signal.  When I plug the same interface into my MacBook Pro, I get stereo.

I've tried every workaround that I could find by searching on Google, Youtube, etc.  I REALLY need to have Stereo for my live shows on this Yoga. 

How can I I get STEREO on the Lenovo???  

Very frustrated!

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Re:Getting Mono Audio from USB Audio Interface on my Lenovo Yoga

2021-05-04, 20:50 PM

I looked around on their site and didn't find any installation software or drivers. So, yeah, if it installed a generic Windows driver, that could be the issue. I have a Focusrite which has its own drivers and control panel. In Adobe, I have to manually choose the Focusrite option to record from my gear. I don't see anything like that for this. 

 

Doc


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11-04-2019

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Re:Getting Mono Audio from USB Audio Interface

2021-05-04, 15:35 PM

 

Welcome to the Community Forums @ mrfiddle!

 

Thanks for posting here!

 

What type of Lenovo Yoga laptop are you using?

Can you please share here its MTM (machine type-model) number for us to check its specifications?

 

It can be seen through the device's label/sticker or its original packaging and does usually have a format of 8********R as example.

 

We'll be waiting for your response.

 

Thanks,

Adriel_Lenovo

Lenovo Support

 



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3514 Posts

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Re:Getting Mono Audio from USB Audio Interface

2021-05-04, 15:39 PM

....also, if you'd detail the steps you've already taken so we aren't wasting your time suggesting things you've already tried. ;)

 

Doc


____________________________________
I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.

Using Browser Search To Find Answers in the Lenovo and Moto Communities
Check out our new Recent Service Tips Area ..your issue may already be solved!
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Re:Getting Mono Audio from USB Audio Interface on my Lenovo Yoga

2021-05-04, 15:41 PM

Lenovo Yoga 730 (13")  I've tried going into the Windows Audio Options.  Nothing makes it go stereo.  It's just stereo automatically on the Mac.  From

what I've found by trial and error, this could be a Windows default driver.  I don't know.  I'm just a musician that would like to stream in stereo.  The Mac 

has great sound, but it's a 2014, and not as fast as the Yoga, and has terrible video.  So, if I could get Stereo here, it would be perfect!

 

 

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Re:Getting Mono Audio from USB Audio Interface on my Lenovo Yoga

2021-05-04, 16:15 PM

Can I ask the make and model of the interface, what's connected to it and how it's connected to the Yoga?

 

Also might help to know the program(s) you're using.

 

Doc


____________________________________
I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.

Using Browser Search To Find Answers in the Lenovo and Moto Communities
Check out our new Recent Service Tips Area ..your issue may already be solved!
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  • Message 6 of 8

Re:Getting Mono Audio from USB Audio Interface on my Lenovo Yoga

2021-05-04, 16:36 PM

The USB Interface is a Phenyx PTX 10 plugging directly into the USB on the Lenovo.  I am going into OBS (Open Broadcast System) streaming.

Thank you

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3514 Posts

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  • Message 7 of 8

Re:Getting Mono Audio from USB Audio Interface on my Lenovo Yoga

2021-05-04, 20:50 PM

I looked around on their site and didn't find any installation software or drivers. So, yeah, if it installed a generic Windows driver, that could be the issue. I have a Focusrite which has its own drivers and control panel. In Adobe, I have to manually choose the Focusrite option to record from my gear. I don't see anything like that for this. 

 

Doc


____________________________________
I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.

Using Browser Search To Find Answers in the Lenovo and Moto Communities
Check out our new Recent Service Tips Area ..your issue may already be solved!
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4 Posts

05-04-2021

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  • Message 8 of 8

Re:Getting Mono Audio from USB Audio Interface on my Lenovo Yoga

2021-05-04, 20:54 PM

Thank you

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