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6 Posts

06-01-2017

United States of America

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  • Message 1 of 6

HID compliant touch screen completely gone

2018-01-26, 4:01 AM

I don't know how many more ways I can google/lenovo search for a solution, so here is my final attempt.

 

I have had this laptop for years. I have had no issue following the immediate upgrade to windows 10.

Some time in 2017 (long after the windows 10 upgrade) my touch screen stopped working.

 

This Laptop, Lenovo Yoga 3-1470, Machine Type Model 80JH000PUS , Windows 10 64x, now says there is no Pen & Touch Input for this display. Which is CRAP because I had pen and touch/touch screen for YEARS.

 

Now. Look at the photo above. I have it set to view all hidden drivers/devices. The HID Compliant Driver is GONE. Its not disabled. I didn't uninstall and try to reboot my computer so it forced a re-installation, it is just GONE. I've reset my computer from scratch 6 times now and it solves nothing.

 

I've tried installing some of the touch screen drivers already on the lenovo website but they fail because the "target could not be found". 

 

Am I just out of luck from this point forward? Is there ANYTHING that can be done here??? Please. Help. Me.

 

Still out of warrenty. Cant contatct lenovo support.

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164 Posts

11-28-2017

Poland

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  • Location: Poland
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  • Message 2 of 6

Re: HID compliant touch screen completely gone

2018-01-26, 13:02 PM

Have you tried to recover your laptop to factory state using OneKey Recovery app (it will wipe all your data though)?

 

Was BIOS or touchscreen firmware updated recently?

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4 Posts

02-16-2019

Morocco

8 Signins

94 Page Views

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  • Registered: ‎02-16-2019
  • Location: Morocco
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  • Message 3 of 6

Re: HID compliant touch screen completely gone

2019-02-16, 19:32 PM
i updated touchscreen firmware and bios from critical updates my touchscreen is gone i tried everything :'((((
plz help
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3 Posts

03-11-2020

Indonesia

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  • Location: Indonesia
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  • Message 4 of 6

Re:HID compliant touch screen completely gone

2020-03-11, 1:04 AM

I have the same problem.... Before update it's ok but after after HID compliant completely GONE too mine. I don't know how to fix it. 

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2 Posts

04-01-2020

United States of America

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  • Registered: ‎04-01-2020
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  • Message 5 of 6

HID compliant touch screen completely gone

2020-04-17, 1:14 AM
I have the same issue. Lenovo doesn't seem to have any solutions. Doubt I will ever purchase their products in the future due to the lack of support.
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2 Posts

05-21-2020

United Kingdom of Great Britain and Northern Ireland

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  • Registered: ‎05-21-2020
  • Location: United Kingdom of Great Britain and Northern Ireland
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  • Message 6 of 6

HID compliant touch screen completely gone

2020-05-21, 17:27 PM
i Have the same issue :( can anyone fix it?
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