11-19-2018 06:03 PM
So i just bought a Lenovo Yoga 530 (Ryzen 3) and it came with a little stylus (the box had the pen inside, and some other thing) but it insn't working at all, what do i need to do to set it up?
Solved! Go to Solution.
11-20-2018 01:10 AM
Welcome to the community forums.
I just want to verify, did you purchase the stylus pen separately? Could you verify what kind of pen is that? Is that an Active Pen 2? Upon checking, Active Pen 2 is the recommended and compatible pen for the Yo ga 530 laptop. Please refer to the system information here: https://psref.lenovo.com/Product/Lenovo_Tablets_and_Convertibles/Yoga_530_14_Intel
11-20-2018 08:15 AM
11-20-2018 10:30 AM
See this Quick start up guide: https://download.lenovo.com/consumer/options/lenovo_active_pen2_qsg_v2.0_201705.pdf
Let us know if you already done all of the steps from the link. If it is still not working, it's possible that you have a defective pen. Contacting your local Lenovo Support to replace the pen resolve the issue. To contact your local Lenovo support. Use this Global contact list and enter the serial number of the laptop: https://pcsupport.lenovo.com/us/en/supportphonelist?CID=ww:lenovosocial:20x9m6
Choose your location accordingly.