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2pado
Paper Tape
Posts: 3
Registered: ‎11-19-2018
Location: MX
Views: 918
Message 1 of 5

Help setting up Lenovo Stylus on Yoga 530

So i just bought a Lenovo Yoga 530 (Ryzen 3)  and it came with a little stylus (the box had the pen inside, and some other thing) but it insn't working at all, what do i need to do to set it up?

Social Support Agent
Social Support Agent
Posts: 288
Registered: ‎08-01-2018
Location: PH
Views: 888
Message 2 of 5

Re: Help setting up Lenovo Stylus on Yoga 530

Hi 2pado!

 

Welcome to the community forums.

 

I just want to verify, did you purchase the stylus pen separately? Could you verify what kind of pen is that? Is that an Active Pen 2? Upon checking, Active Pen 2 is the recommended and compatible pen for the Yo ga 530 laptop. Please refer to the system information here: https://psref.lenovo.com/Product/Lenovo_Tablets_and_Convertibles/Yoga_530_14_Intel



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2pado
Paper Tape
Posts: 3
Registered: ‎11-19-2018
Location: MX
Views: 866
Message 3 of 5

Re: Help setting up Lenovo Stylus on Yoga 530

No, I didn't buy the pen separately, is literally the one that came with the laptop that I bought brand new from Amazon. As for whether the pen is the Active pen 2 well I don't know, but if it's the one that came with the laptop the I'm guessing IT HAS to be compatible don't you think?

I'll add a link to a picture I took of it anyway so you can take a look.

https://imgur.com/a/pKHno6r

Also the link you provided is for Intel laptops and mine is an AMD Ryzen 3.



Social Support Agent
Social Support Agent
Posts: 139
Registered: ‎08-01-2018
Location: PH
Views: 861
Message 4 of 5

Re: Help setting up Lenovo Stylus on Yoga 530

See this Quick start up guide: https://download.lenovo.com/consumer/options/lenovo_active_pen2_qsg_v2.0_201705.pdf

 

Let us know if you already done all of the steps from the link. If it is still not working, it's possible that you have a defective pen. Contacting your local Lenovo Support to replace the pen resolve the issue. To contact your local Lenovo support. Use this Global contact list and enter the serial number of the laptop: https://pcsupport.lenovo.com/us/en/supportphonelist?CID=ww:lenovosocial:20x9m6

Choose your location accordingly. 

 

Regards,

Matt_lenovo



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2pado
Paper Tape
Posts: 3
Registered: ‎11-19-2018
Location: MX
Views: 850
Message 5 of 5

Re: Help setting up Lenovo Stylus on Yoga 530

All right that's what I wanted, let me follow those steps thanks

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