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2 Posts

07-26-2019

CA

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I have serial #. Lost laptop. Can Lenovo track usage?

2020-08-19, 23:05 PM

The thief (an amateur) would need to get past my launch screen pin, so I'm guessing that means my files won't get accessed, but will get deleted.

 

Since the thief won't be able to access my Google account (Gmail, YouTube etc), Google won't be aware of where my device gets used.

 

I never used Microsoft anything except Windows (10).  Microsoft can't track my computer.

 

Lenovo is my only hope.  I know my serial #.  Can Lenovo detect when my laptop gets used?  Can it detect where?  Can Lenovo pop up a screen saying something like "reward: no questions asked: call ______"?

 

Can Lenovo provide access data I should give to police%?

 

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11266 Posts

01-02-2010

US

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Re:I have serial #. Lost laptop. Can Lenovo track usage?

2020-08-20, 1:15 AM

The laptop cannot be tracked unless you have installed one of of the tracking packages like Computrace or Intel AMT


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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1 Posts

09-17-2020

US

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Re:I have serial #. Lost laptop. Can Lenovo track usage?

2020-09-17, 13:39 PM

I am buying a used Lenovo laptop Yoga 730, how to make sure it is not Stolen, Lost etc reported. Someone please let me know

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