English Community

Lenovo NotebooksLenovo Yoga Series Notebooks
All Forum Topics
Options

66 Posts

09-10-2013

US

152 Signins

825 Page Views

  • Posts: 66
  • Registered: ‎09-10-2013
  • Location: US
  • Views: 825
  • Message 1 of 5

ISD_Tablet.dll is causing a crash in PaintshopPro 2020

2019-11-14, 19:55 PM

tldr - What adverse effect will I suffer from having the Wacom ISD service disabled?

 

I am experiencing a crash in PaintshopPro 2020.  This happens every time I log back in to Windows 10 from the lock screen.  The Paintshop app closes down without an error message, but it logs an event in the Windows Event Log that indicates the crash is in the ISD_Tablet.dll.  I am able to work around this by disabling the Wacom ISD Service in the Windows services manager.  What adverse effect will I suffer from having this service disabled?

Reply
Options

736 Posts

08-02-2018

US

411 Signins

10354 Page Views

  • Posts: 736
  • Registered: ‎08-02-2018
  • Location: US
  • Views: 10354
  • Message 2 of 5

Re: ISD_Tablet.dll is causing a crash in PaintshopPro 2020

2019-11-15, 13:33 PM

Hi ,

 

Greetings!

 

Wacom ISD in the Windows services is a service responsible so the user can draw on the screen with pressure instead of separate device. If this service is disabled then this feature will not work. 

 

Have you tried reinstalling the PaintshopPro 2020 then restart the Windows ISD Service? 

 

Could you also share the model name or your Yoga? We would like to look into this further.

 

Thanks!

Auxen

 

 

 



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

Reply
Options

66 Posts

09-10-2013

US

152 Signins

825 Page Views

  • Posts: 66
  • Registered: ‎09-10-2013
  • Location: US
  • Views: 825
  • Message 3 of 5

Re: ISD_Tablet.dll is causing a crash in PaintshopPro 2020

2019-11-15, 16:15 PM

Hi @

 

 

 

Reply
Options

736 Posts

08-02-2018

US

411 Signins

10354 Page Views

  • Posts: 736
  • Registered: ‎08-02-2018
  • Location: US
  • Views: 10354
  • Message 4 of 5

Re: ISD_Tablet.dll is causing a crash in PaintshopPro 2020

2019-11-18, 18:14 PM

Thanks for getting back to us and apologies for the late reply.

 

 

Check for driver updates using the Lenovo Vantage and install all available updates for hardware and Windows. 

 

Keep us posted. 

 

Regards!

Auxen

 



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

Reply
Options

66 Posts

09-10-2013

US

152 Signins

825 Page Views

  • Posts: 66
  • Registered: ‎09-10-2013
  • Location: US
  • Views: 825
  • Message 5 of 5

Re: ISD_Tablet.dll is causing a crash in PaintshopPro 2020

2019-11-18, 18:19 PM

Hi,

 

Thanks for your reply.  

 

My machine is fully up to date in the Lenovo Vantage tool as well as the Windows Update tool.

 

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete