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alexisz143
What's DOS?
Posts: 1
Registered: ‎08-26-2015
Location: United States
Views: 102
Message 1 of 2

IdeaPad Y2 13 - Screen cracked

I recently called Lenovo support to see how I can fix my less than a year old laptop screen. Based on the information provided the cost to fix the screen was between $400 and $800 dollars. How is it possible that the cost of the glass/screen is roughly half the price of the cost of a new one and on the high end about the same price? My laptop is in perfect condition otherwise.

 

Is there any other solution available to me?

 

I purchased this laptop and am displeased that there was not reasonable viable option. I was basically quoted parts off external sites. How can Lenovo not have viable solutions for their customers for their products?

Social Support Agent
Social Support Agent
Posts: 2,396
Registered: ‎08-10-2014
Location: IN
Views: 80
Message 2 of 2

Re: IdeaPad Y2 13 - Screen cracked

Hi Alexisz143,

 

Welcome to the Forums  

 

As per the query we understood that you are facing issue with screen cracked in your Lenovo Y2 13.

 

As this is a hardware issue hence suggest you to visit the nearest authorised service centre for further details.

 

Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.

 

Best regards,         

 

Ashwin.S



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