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LisaH-again
Paper Tape
Posts: 1
Registered: ‎10-29-2016
Location: US
Views: 293
Message 1 of 2

IdeaPad Yoga 11s Dead after reset

I ran diagnostics looking for the reason it wouldn't connect to WiFi.  Diagnostics suggested doing a reset  which I did,  selecting the option to keep my files.  Now it is dead - won't turn on. 

Please what do I do? 

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 224
Message 2 of 2

Re: IdeaPad Yoga 11s Dead after reset

Hi there, Lisah -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

You can also start by flushing out all static, remove battery and AC adaptor and hold down power button for about 15 seconds.

 

It would help reseating the hard drive & memory modules (remove and check the contacts and place it back in).

 

Hence i would recommend you to contact Lenovo service center and report your findings. For more details,

Schedule a Call-back for faster support.

 

Update us how it goes.

 

 

 

 

 

Regards,         

 

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