04-10-2018 02:51 PM - edited 04-10-2018 02:52 PM
I have an Ideapad Yoga 11s for about 4 years and it shuts down whenever I have it plugged IN...yes PLUGGED IN. So when my laptop runs low on battery, I plug it in and within 10 seconds, it shuts off by itself. It has happened to my previous Lenovo so I guess the problem was never solved. Any suggestions? It only started happening within the last 5 months or so.
04-18-2018 06:19 AM
Thanks for using the Lenovo forums.
Does the battery charge without trouble?
It may be that there is a problem with the charging cable, I would recommend you try another charging cable, see if that is able to help out at all.
Hope this helps, let us know how you get on.
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08-13-2018 07:39 PM
Any luck solving this problem? I have this problem too. I think it started after I received a software upgrade while online with a Lenovo service agent.
I called back. I can't contact the agent and my warranty period expired. Any help would be greatly appreciated.