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Ejmah
What's DOS?
Posts: 1
Registered: ‎04-10-2018
Location: US
Views: 382
Message 1 of 3

Ideapad Yoga 11s shuts down when plugged IN

Hi,

 

I have an Ideapad Yoga 11s for about 4 years and it shuts down whenever I have it plugged IN...yes PLUGGED IN. So when my laptop runs low on battery, I plug it in and within 10 seconds, it shuts off by itself. It has happened to my previous Lenovo so I guess the problem was never solved. Any suggestions? It only started happening within the last 5 months or so.

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 327
Message 2 of 3

Re: Ideapad Yoga 11s shuts down when plugged IN

Hello Ejmah

Thanks for using the Lenovo forums.


Does the battery charge without trouble?

 

It may be that there is a problem with the charging cable, I would recommend you try another charging cable, see if that is able to help out at all.

 

Hope this helps, let us know how you get on.


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I_Got_Yoga_Prob
What's DOS?
Posts: 2
Registered: ‎06-12-2015
Location: US
Views: 268
Message 3 of 3

Re: Ideapad Yoga 11s shuts down when plugged IN

Any luck solving this problem? I have this problem too. I think it started after I received a software upgrade while online with a Lenovo service agent. 

 

I called back. I can't contact the agent and my warranty period expired. Any help would be greatly appreciated.

 

Thanks!

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