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Timon65
Paper Tape
Posts: 3
Registered: ‎01-24-2018
Location: DE
Views: 384
Message 1 of 6

Ideapad yoga 500-15IBD - no response in sleep mode

Hello, 

My laptop got stuck in sleep mode: during a night in sleep mode, I wanted to turn it on with the power button but since then no response. Nothing just the power button blinking.

I have tried to click on the novo button beside the power button but same behavior: no response and power button continues blinking.

What could I do ? Is there a procedure to follow when I use the novo  (emergency reset button)?

I thank you in advance 

Good day 

Retired Support Specialist
Posts: 122
Registered: ‎10-24-2017
Location: IN
Views: 355
Message 2 of 6

Re: Ideapad yoga 500-15IBD - no response in sleep mode

Hi Timon65,

 

Welcome to Lenovo Community!

 

As I understand your system is not responding from sleep mode, please update your system BIOS to fix this issue and if possible update graphics driver also, please share your operating system version so that I can share driver link to you.

 

I hope the above information helps.                   

 

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,

Ashish

 

Tap that kudos button if I helped.


If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

Timon65
Paper Tape
Posts: 3
Registered: ‎01-24-2018
Location: DE
Views: 353
Message 3 of 6

Re: Ideapad yoga 500-15IBD - no response in sleep mode

Hello Ashish

thank you for your feedback.

Unfortunatly I cannot do anything to boot it up. I am waiting that the batery is empty to restart it (hopefully with blinking the baterry will be empty one day Smiley Happy ). Then I can try to update the BIOS.

Do you have any other solution to reboot the computer ?

Have a good day

Retired Support Specialist
Posts: 122
Registered: ‎10-24-2017
Location: IN
Views: 346
Message 4 of 6

Re: Ideapad yoga 500-15IBD - no response in sleep mode

Hi Timon65,

 

Please click on below mention both the article with similar discussion.

 

1st Article

 

2nd Article

 

I hope the above information helps.                   

 

Please feel free to post in Lenovo Community Forums if you have any further queries!

  

Tap that kudos button if I helped.


If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

 

Regards,

Ashish

Purell
Serial Port
Posts: 13
Registered: ‎01-22-2018
Location: US
Views: 335
Message 5 of 6

Re: Ideapad yoga 500-15IBD - no response in sleep mode

same problem even when ac adapter (charging cord) is plugged in?

Timon65
Paper Tape
Posts: 3
Registered: ‎01-24-2018
Location: DE
Views: 327
Message 6 of 6

Re: Ideapad yoga 500-15IBD - no response in sleep mode

Yes I couldn't even turn the laptop on when thr ac adapter was plugged in .

 

So the only solution I used is: open the bottom cover and unplug the battery.

 

It seems it happens often with this yoga 500 14 and 15.

 

Thank you again

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