03-11-2019 03:34 AM - last edited on 03-11-2019 06:16 AM by Doctordon
Hi there !!
how are you
i have lenovo laptop S\N: [removed]
and i have screen problem
i bought it from Germany
and now i am in UAE
the warranty is not covering in UAE
how can i transfer the warranty from Germany to UAE
by the way i went to lenovo support center in Dubai and they told me that they can't fix it
because the warranty
can tell me please what should i do ?
Solved! Go to Solution.
03-11-2019 06:27 AM
Welcome to the Community Forums.
I believe it is not transferable.
As per document article:
"In general, the Lenovo warranty is tied to the machine and is determined by the system type and serial number. The warranty is with the system, not the individual owner, so there is nothing to transfer. There may be some considerations for systems sold as refurbished, and buyers and sellers of systems should make sure that the particular model of system can be serviced in the country in which the new owner will use it."
Checking with IWS lookup for the machine (MTM 80X70058GE) shows that it is not covered for the region and can only be serviced in the country of purchase as per original warranty aggreement. You may need to have the machine sent to Germany for the service. If you have a relative or a friend that you can authorize to be the contact person for the repair, that usually helps.
I hope this helps answer your query.